In accordance with the EU Distance Selling Directive, you are entitled to cancel your order at anytime within 14 days of receiving your goods. The cancellation period ends on the expiry of the period of 14 days beginning with the day after the day on which you received the goods. If you wish to cancel an order under these terms, first contact Mainly Silver and then return your products unused within 14 days of receiving your parcel. Please note: We will only pay for return postage for products which are faulty or sent in error. Please complete the form below to request an RMA number.